Topics: Leadership, Conflict Resolution, Change Management, Empowerment, Team Building, Stress Management, Creativity
Areas: Pennsylvania, New York, New Jersey, Ohio, Maryland, Delaware; National
Titles: Speaker, Consultant, Founder of The Professional Humanitarian Project, LLC
Is your healthcare staff struggling with “burnout” and high turnover? “Caregiver burnout comes as a result of giving too much of yourself without replenishing your emotional balance,” says Jim Bryan, who’s managed multiple healthcare programs ranging from a 192-acre psychiatric facility to a 100-bed dementia program.
Jim knows how to prevent burnout, and he’s not afraid to jump into the fray. “I’m the executive who will leave my desk, roll up my sleeves, put on gloves, and help a nursing assistant take care of a person who cannot do so for themselves,” he says.
If your healthcare staff is dealing with stress and burnout, Jim’s enlightening presentations will help turn things around fast. The author of The Professional Humanitarian: 7 Principles to Improve How You Manage Challenging Situations and Cultivate Civility, he offers strategies and solutions in the following areas: managing emotions, conflict resolution, crisis intervention, coping strategies, empathy, patience, perspective and leadership.
You and your staff will learn how to:
“It’s easy to forget how important you are to someone when your duties are mentally and physically exhausting,” says Jim, who shares real-life stories and proven solutions to illustrate his points. And Jim’s presentations are always entertaining! In addition to his experience as a healthcare administrator, he’s a popular comedian who’s performed at Gotham Comedy Club and Caroline’s on Broadway in NYC, Planet Hollywood in Las Vegas, and countless other venues.
You’ll leave Jim’s thought-provoking presentations with newfound confidence in the power you have to meet any challenge and proud to be a professional healthcare humanitarian.
What people are saying…
“After witnessing Jim’s masterful skills in dealing with a multitude of circumstances, I’m now much more confident in my ability to handle demanding situations.”
– Rebecca W., Eldercare Program Manager
Offered as keynotes, breakouts, seminars or workshops, retreats, trainings and webinars, and customized for your group. Jim Bryan is also available as a panel guest or moderator.
Becoming a Professional Humanitarian
This presentation gives you the skills necessary to navigate any challenging situation and arrive at an agreeable outcome. Using real-life scenarios and peer-reviewed concepts, Jim shows professionals how to use their own self-awareness to influence the behavior of those around them. When staff members realize how powerfully their emotions and behavior impact their surroundings, they see that calm, measured, and kind conduct brings a similar reward. Conversely, they see how poor conduct perpetuates negative behavioral cycles.
Based on the principles of Jim’s book, The Professional Humanitarian, you’ll learn how to cope with a variety of situations and avoid burnout. “The term “humanitarian” brings to light the tireless work of human services professionals in their quest to promote human welfare without the fanfare of the more well-known humanitarian missions,” says Jim. “Healthcare workers do this everyday, but for some reason the narrative of humanitarianism remains that of providing foreign aid to impoverished nations.” If you work in a humanitarian profession, you’ll learn new skills to make your job easier while continuing to care for yourself and provide for your family—and you’ll feel renewed pride in calling yourself a “humanitarian.”
Coping Your Way Through Conflict
Are you a professional who provides clients with coping strategies, but need a few of your own? “Professionals are trained to provide clients with coping strategies to navigate challenges, but coping is a process constantly occurring for everyone,” says Jim Bryan, “and even professionals need to temper their own stressors.”
In this presentation, Jim shows professionals how to acknowledge their own role in conflict and collaborate towards an agreeable outcome. “We need to cope with our own stressors, but a person with a disability may need the assistance of a professional to implement a coping strategy,” says Jim, who adds that this can be an emotional rescue mission. You’ll learn Jim’s Infinite Coping Cycle, a simple principle turned into a diagram with the help of his son, then nine, that shows how to navigate the coping process. Drawing on behavioral scenarios that happen regularly in facilities, Jim helps his audience feel the angst that drives challenging client behaviors and presents successful solutions. “Coping is a universally shared reality and seeing how we get through it is humbling and generates discussion,” he says, noting that he’s shared his proven Infinite Coping Cycle at many conferences.
Planting the Seeds of a Fertile Workplace
This presentation shows how to foster mutual commitment and civility in your workplace. “This bedrock of a positive culture is often overlooked while problems are solved at the surface, not at the root,” says Jim. In this talk, he presents strategies for how to arrive at a positive, civil outcome with both co-workers and members of the community.
Jim also tackles recruitment and hiring issues. Healthcare continues to be a field of employment that attracts young professionals, but while this is exciting for the future of healthcare, the details about what healthcare looks like beyond the initial job description of “assistance” are often painfully sugar-coated. Because many organizations operate at staffing levels on the precipice of crisis, hiring managers do not want to scare new candidates by informing them of the negatives, such as bodily fluid likelihood and hard physical labor.
If you’re facing this hiring dilemma, this talk will show you how to be transparent with incoming staff and prepare them for real scenarios without discouraging them from becoming healthcare professionals. “If I tell you about the scary scene in a movie before you see it, it has less shock value,” says Jim, “and eventually, it just becomes part of the story.” You’ll learn how to prepare your staff for any situation or event and how to always be open and honest with your team. “The results speak for themselves,” Jim adds. “When you take the time to prepare rich soil, your community’s culture will blossom!”
“Born in Las Vegas, raised on Long Island, and currently residing in south central Pennsylvania, I have worked for half my life in human services to improve the lives of those who cannot manage for themselves. I started doing stand-up comedy in the early 2000s and continue to do shows in the region. I am married to a wonderful woman who is also a Professional Humanitarian and we have five children. We live in a restored civil war farmhouse on a few acres with our menagerie of over 50 animals.”
“Jim has helped me overcome several obstacles in my life. His techniques have given me the skill I’ve needed to address the public with confidence.”
– Patrick C., Training Coordinator
“Your book is fantastic! I’m working yet again in a very stressful position and this
is going to help tremendously!”
– Jody K., Youth Care Worker
“An awesome presentation… Thanks so much for making me laugh and reminding me to not get so uptight about stuff!”
– Juli A., Licensed Practical Nurse (LPN)
“There were a lot of things that I thought were applicable to dealing with people on
an everyday basis and that really helped me… It was great, I really enjoyed it!”
– Ashley L., Direct Care Provider
The Professional Humanitarian speaks to the core of all human services professionals from teacher’s assistants, to police officers, to nurses, and so on. Individuals that choose this profession encounter challenge unique to this industry. The challenges that organizations face are maintaining competent personnel. This book very clearly defines the nature of behavior (both challenging and otherwise) as well as methods of intervention that will support the caregiver remaining calm and focused. This project aims to cultivate a more prepared human services professional by prioritizing the influence the professional’s behavior has on crisis situations… Read more