SPEAKER SERVICES NEWSLETTER, February 2003

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Content:

1. New & Renewing Speakers

2. A Note from the Publisher, Susan Levin

3. Promotions/Advertising

4. Tips and Advice

5. Articles:

  1. Funny Works in the Workplace, Claire Berger
  2. Three Distinctions of Public Speaking, Danish Ahmed
3.    Meditation Ruined My Mind, Fred Miller
4.    Improve Self-Confidence and Competence With Mental Rehearsal, Lynn Joseph, Ph.D.

 

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New & Renewing Speakers for FEBRUARY '03

 

See Entire List of Speakers

http://speakerservices.com/categories/allspeak.html

 

Whitey Brewer: http://speakerservices.com/free/brewer.w.html

Use Body Linguistics to work smarter and conquer difficulties in every area of your life

 

Dolores Kaytes: http://speakerservices.com/free/kaytes_d.html

Professional organizer frees clients from clutter, storage problems, paper and information overload

 

John Loftus:

http://speakerservices.com/free/loftus_j.html

Home-finance whiz takes the mythology out of mortgages

 

Ed Nohilly: http://speakerservices.com/free/nohilly_e.html

Investing author coaches audiences on how to "quarterback" their investment plans

 

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A Note from the Publisher, Susan Levin

 

How do you like our new ezine news format? I am thrilled that the readers are taking the lead and submitting tips, advice and articles. We learn a lot form our colleagues.

 

Whether you are a beginning or advanced speaker Speaker Services can assist you in your speaking needs. Our team of experts offer classes, private consultations and customized trainings on presentation, sales, media, marketing, branding, book mentoring and book shepherding to support you in all aspects of your businesses.

 

We are expanding our services. To include a series of classes for authors called Authors Speakeasy. In an all day interactive seminar, Saturday, March 15 in Los Angeles Jack Barnard will be teaching authors how to do media interviews, book signings and presentations as well as presentation skills. Please contact me you have a need for this service. I know that authors are not always speakers and could use some coaching to be their very best. Let us assist you.

 

Our online web directory since '94 http://speakerservices.com is a marketing venue for you to reach audiences that are looking for quality speakers. The planners call you directly and you do your own bookings. We charge a flat fee to be listed see Get Listed in the Directory:

http://speakerservices.com/adv_pkt.html for rates and the advertising packet.

 

We post new speakers every month and our deadlines are always the 15th of each month. Interested? Call me 310-822-4922 for the condensed version of the guidelines for a listing.

 

We'll be exhibiting at the 2003 Mega Book Marketing University in Los Angeles the end of March with Mark Victor Hansen. See information below for registration. Mention Speaker Services and get a free report.

 

Best regards,

 

Susan Levin

Speaker Services

 

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Get Listed in the Directory:

Deadline for listing 15th of each month for the following month

http://speakerservices.com/adv_pkt.html

 

Speaker Services since '92 supports professional people in growing their business through speaking.

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PROMOTIONS/ADVERTISING

 

Your clients can transform old habits. Mission Control has developed approaches that will enable your clients to become the author of their life and feel powerful in the face of everything there is to do and handle in life! Click now to learn more about our partner program http://www.missioncontrol.com\salespartners

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Are you a sales or telephone rep, engineer, attorney, CEO or a professional whose business requires you to speak? Do you want to take your presentations to the next level? Allow Jeff Venanzi to coach and prepare you to win. Jeff resides in Irvine, CA and for the past 10 years has coached individuals and companies. Clients include Abbott Labs, Vicon Software, Ebbert Co, L & N Uniform. Call Jeff for a 10 minute FREE consultation, 949-250-1858 or check him out at www.Speechspecialists.net.

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Book Mentoring: Total Support, coaches authors through every phase of the book-writing process, from focusing the idea to getting published. This intense, personal program is geared to those who know they have a book in them but need help getting started. Authors learn how to clarify their idea, plan the book, find their voice, research and conduct interviews, organize large amounts of material and overcome “writer's block” (easily dissolved) and the inner critic that feeds procrastination. Students break the fear barrier and begin writing the book they've held inside for years. Jean-Noel Bassior, 310-285-3009, jeannoel@earthlink.net

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"People appreciate our newsletter," says John Alston, CSP, CPAE. "They say it's of value to them. It adds to our professionalism. It's more of an investment than an expense. It generates good will and bookings." Hire Jeff

Rubin to get similar results from your newsletter. Great sample packet. Jeff Rubin, 877/588-1212;

jeff@put-it-in-writing.com. http://www.put-it-in-writing.com

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ATTENTION: Members of the L.A. speaking community.......

 

Don't miss Terry Braverman's new audio book CD release party, based on his amazon.com best selling paperback book, "When the Going Gets Tough, the Tough Lighten Up!" (ranked in the top 5% of sales on amazon for over four years). Saturday, February 15, 5-9PM. Food, fun & Valentine's weekend frolic! Please RSVP, or for more info: tbraverman@attbi.com

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2003 MEGA BOOK MARKETING UNIVERSITY, Mark Victor Hansen

 

The only event where bestsellers are created, discovered and launched! If you've ever wanted to write a book... have a great idea for a book... or are already published and simply want to sell more books,

 

Attend the Mega Book Marketing University on March 28-30 in Los Angeles and learn from 10 of the publishing industry's most renowned experts.

 

Secure your spot now! CALL OR CLICK: http://www.megabookmarketing.com or call 1-800-433-2314. Tell them you heard about it from Speaker Services

and they will send you a FREE report.

 

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TIPS and ADVICE

 

Increase Your Bookings by Hitting an Octopus

Yes! You do have 10 Arms

Romanus Wolter (Romanus@kickstartguy.com)

 

If you hit an Octopus on it's head, its tentacles spread out. This action can increase your speaking opportunities while saving you time and money. Create an Octopus event by discovering one organization that hits lots of your customers. Then, focus on benefit by answering the question, "How can you help the organization and its members succeed?"

 

For instance, a client of mine is an environmental consultant and speaker. When he wanted to increase his bookings, I simply asked, "What is a great Octopus organization for you?" He quickly replied, "The Sierra Club, they have over 50,000 members I would love to meet." He contacted the club and found out that they were trying to raise money for a neighborhood park. He offered to create an "environmental showcase" that offered information on the latest environmentally safe products (and himself as a speaker).

As the organizer, his name was mentioned in the clubs web site and newsletter. And on the day, the audience was made up of environmentalists, businesses interested in the environment, and other environmental club members-the very people he was trying to target individually. Hit the Octopus on top of its head and let its tentacles work for you!

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One manuscript equals numerous products

Paulette Ensign  (paulette@tipsbooklets.com)

 

Leverage one tips booklet manuscript into other products once you create that booklet from your speeches, articles, or books. 'Slice and dice' the manuscript into a tip-a-day inspirational card deck, calendar, note pad, poster, CD, audio tape, or any other product that makes sense for your

business. This is a great way to expand and vary your product line with differently priced items that appeal to various budgets and various learning styles of your audience. Your products will serve as both a marketing tool for your business and a direct source of revenue.

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Three Movements to TUNE UP!

Freddie Ravel  (Ravelation@aol.com)

 

1. Your First Note!

Before any symphony orchestra in the world plays their very first note, they do something very few organizations do-they TUNE UP! That's right! These master musicians would not dream of collaborating with their other surrounding colleagues until they KNOW they are right on pitch. If we apply this metaphor to personal responsibility, imagine what kind of world we would have. People would TUNE UP before they enter work, personal and family relationships.

 

2. Madness to Melody

In order to TUNE Up we must prioritize our goals and make Melody out of the Madness. As the great composer, Igor Stravinsky once said, "Give me Boundaries so that I can be free", LIMIT your choices to the GEMS and true passions of your life. Take one action daily towards attaining that true song of your soul and you will be on the road from Madness to Melody.

 

3. In TUNE

Becoming in tune allows you to focus and clarify your goals. I find that a brief, daily morning meditation keeps my in tune.

Consider taking a moment to allow your melody, your life’s purpose and your mission statement to become crystallized. This is a most liberating and life-empowering state to arrive at and this renewed clarity will not only benefit your personal life but everyone else you work around you as you Tune Up to Success!

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Always have an extra amount of material ready to present at a moment's notice.

Mitch Krayton   (wizard@digital-res.com)

 

Be prepared. I recently spoke where I was to moderate a panel. The panel never showed. Because I took the extra effort to research the group and its issues, I was able to speak on point and provide what some said was an even better presentation than they expected from the panel. Always have an extra amount of material ready to present at a moment's notice. Those speech nuggets you put away will yield big dividends in an emergency.

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How to Get Your Audience to Take Home Your Handout

Michael Losier  (michaeltci@teleclassinternational.com)

 

I gave a presentation to the Victoria Chamber of Commerce, an audience of 110. As each person came into the room I personally greeted them, building rapport and increasing my comfort level with my audience. I gave them a handout (which I called a worksheet). The worksheet had all my

contact information, and inside were blanks that needed to be filled in. One of the blanks was '3 words to eliminate from your vocabulary so you can stop attracting what you do not want.'

 

Even before the presentation, I could hear a 'buzz' as participants were trying to guess the 3 words. As I delivered the presentation, I said a number of times, "I'd like you to write this down." . and they did. I was not surprised to see that 100% of the handouts were taken home, due to the fact that they wrote something on their handout. I've been to many presentations at Chamber meetings only to see other presenters' materials were left behind and unopened.

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Entertaining for Business

Farla Binder  (FarlaB@aol.com)

 

Entertaining for business allows you to connect with others in a totally relaxed atmosphere away from the pressures of the office. People want to do business with people they have relationships with. Entertaining for Business is profitable, enjoyable and beneficial to you and your associates.

 

Celebrate with co-workers and employees at holiday parties, company picnics and annual events. When you celebrate together, employees get to know who you are you and feel appreciated. Take advantage of a business party to meet new associates and reconnect with people you haven’t seen for a while.

 

Keep a list handy of the names and telephone numbers of your favorite good restaurants. They should be easy to reach.

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When you are doing a presentation with PowerPoint, remember the obvious

Frank S. Adamo  (frank@best-intl.com)

 

I saw a professional speaker step in front of the projector to address the other side of the audience. This is distracting in two ways. First, there's a bright image of the screen on the speaker's body and, second, the speaker's shadow is projected onto the screen. To prevent this, position the projector so it is to one side of your speaking area or walk in front of the projector to address the other side of the audience.

 

In another presentation, I saw the speaker try to cover the projector with an object to blank the screen which was also distracting. Sometimes speakers will purposely insert a blank slide when they intend to stop the presentation for a short time or when finished showing the slides. When using PowerPoint, you can merely press [B] to blank the screen. Press [B] to reactivate the screen. You can also toggle between "W" to show a white blank screen.

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Listening skills are vital

Greg Mooers   (gmgm@gte.net)

 

How does it feel when someone is deeply interested in you without an ulterior motive? Feels Great!, Right? So, how do you get people to be interested in you?... Get interested in them. This is a paradox, but it works:

 

Whenever I want to boost my client base or improve a relationship I go out and get in service to someone THAT I WANT TO BE AROUND (someone I admire, not someone that always seems to need help). Ultimate, somehow, weirdly... I end up with more. Who'da thunk!?

 

Listening is a muscle in your body... and the more you exercise it, the stronger it gets: so strong, it acts like magnet that attracts great people. Don't take my word for it... prove it in the laboratory of your life.

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Soulful Messages

Tomlin Demetrius Campbell   (DieeYou@aol.com)

 

On Purpose: When you reach the point where you must write that book, must teach our children, must share your uniqueness, and nothing else will quench your thirst, then you have truly discovered a priceless gift: your purpose on this earth.

 

On Self-empowerment: Self-criticism drains our power. It leads to a loss of energy, poor health, downward spiraling. We criticize ourselves because we expect perfection rather than progress. We don't have to be perfect. We only

need to be. That's perfect enough.

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Be An Invitational Speaker

Mike Moore  (mikemoore@motivationalplus.com)

 

To avoid a negative audience response to a point you are making or an opinion you are sharing, be invitational. Before I speak I always invite my audience to consider the points I am about to make. "If what I have to say rings true for you then buy into it. If it doesn't then reject it. If you

are challenged by what I have to say then let the challenge move you to growth."

 

By inviting your audience to consider your message you are

respecting their freedom to choose and aren't imposing your ideas on them. People tend to resist imposition. If someone challenges me in question period I try to clarify and explain. If they continue to resist and want to argue the point I just tell them that if they aren't comfortable with the

idea then reject it. It obviously doesn't jive with their life experience. I want to share ideas respecting the experiences of others. I don't want to impose my ideas on anyone. I have found this highly effective in eliminating audience resistance.

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Never miss an opportunity to spend some time in the Ladies Room

Alice Aspen March (aa.march@verizon.net )

 

Never miss an opportunity to spend some time in the Ladies Room (if you are of the female gender) during an intermission in your program or at the end of your program, for marvelous events often happen there. I was giving three programs in Arizona: one before lunch, the key-note during lunch, and a program following lunch. A woman said to me while washing her hands," I've learned more from you in the two hours I've heard you speak than in two years of therapy. " I'm sure that I never would have heard that had I not been sharing a sink with her in that particular room. I indeed felt very successful.

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Invest in your client

Dr. Nina Craft  (drneen@bigplanet.com)

 

It costs time and money on your part to solicit new clients and build trust. But what about the client's investment in the relationship? To create customized solutions, the client has to be involved and share intimate information. The more effort a client invests in teaching you about her business, the greater her stake is in making the relationship work. Your client will find it easier to stay loyal than to teach your competitor what she taught you. So stay in touch with your client and help her to help you. Do whatever it takes to maintain your relationship.

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Five Tips For Ethical Business Communication

Michelle Howe (http://speakerservices.com/free/howe_m.html)

 

Do you know what ethical behavior is? Ethics authority Michael Josephson has an excellent explanation: “Ethical behavior involves four principles: honesty, integrity, fairness, and concern for others. These four principles are like the four legs of a stool. If even one leg is missing, the stool wobbles, and if two are missing, the stool falls. It’s not enough to pride oneself on your honesty and integrity if you’re not fair or caring.”

 

Ethical behavior in business has been a topic of great concern lately. Looking back at the last year, it seems that “business and ethics” are contradictory terms. Between Enron, WorldCom, and other companies being investigated for questionable business practices, it is indeed depressing. It looks like the “greed is good” era of the 1980s has not left us after all.

 

Our business leaders are turning out to be crooks and you would think this would encourage people to be more ethical in their behavior. But, it can just as easily be used as an excuse for continuing their bad behavior. What’s a little padding of the expense account when the president has a weekly paycheck being sent to his mistress? Employees begin to feel no remorse for their little indiscretion when comparing it to what they see the company leaders doing.

 

Managers might be inadvertently encouraging unethical behavior by demanding more work from a smaller, downsized staff. It is not unreasonable for employees to try to increase productivity any way they can, ethical or not, when they are being pressured by management to meet company goals. The message becomes, “Go ahead, its OK to lie, steal, cheat, whatever it takes to meet your goals.”

 

As the economy dips back and forth, we need to take a look at ourselves and make sure that we don’t slip into unethical behavior just because it appears easy to get away with it. One area you might want to improve is your business communication.

 

Here are five tips to help you become an ethical business communicator: (source: Business Communication, Process & Product, Mary Ellen Guffy, 2000)

 

(1) Tell the truth. Do not make statements that are deceptive or untrue. Half-truths and exaggerations are also unethical.

(2) Label opinions. Don't try to pass off an opinion as a fact. Do your research and make sure you aren't just repeating someone else's opinion.

(3) Be objective. Do recognize that your biases may show up in your writing. Even if you feel strongly about a topic, it is your ethical responsibility to be objective in the way you present the information.

(4) Communicate clearly. Do write in such a way that your message is understood easily and quickly. Use words that are easy for the reader to understand. Don't intentionally bombard the reader with long confusing sentences or terms the reader wouldn't understand.

(5) Give credit. Don't plagiarize. Most people know to use quotes when you are using the author's exact words. But I've found many people don't realize they also need to give credit for ideas. Reworking a sentence and adding a few words of your own to the original text is still plagiarism if you don't give credit to the author.

 

Being an ethical communicator is not only necessary; it is the right thing to do. Lead by example. Your success in business, by being ethical in all your business dealings, will encourage others to follow your example

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"It takes two to speak the truth -- one to speak and other to hear it." Henry David Thoreau

Amy Frost  (Merm8de1@aol.com)

 

I believe that being a heart-centered listener is critical to being an effective facilitator.  I was giving my "Handling Difficult People" workshop to a group of 30 people who were very angry. My intention was to create a space where they could talk and be heard. Upset came forward and I listened. The wounds opened up, they told their stories and worked together on solutions. The anger turned to laughter.

 

After I was done, the maddest, biggest (6 foot 20 inches) fellow in the group came up to me. He talked about how he was demoted six months ago and no one was listening to him and he was continuously upset. He started to cry and I listened. He said he would get some counseling which until now he was against. He said he didn’t want to hurt someone or get himself fired. He committed to get help and walked out calm and relieved. I was able to help the entire group come to AH HA moments by holding in courage and using my listening skills as a tool to assist the learning process.

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7 Steps to Being a Consultant vs. Another Sales Rep

Stephen Tako. (ADS4STEPH@aol.com)

 

During a recent lecture with a professional club in Valencia, CA, we came up with a list of 7 items to help us differentiate ourselves as consultants to our clients. This way we would be a useful resource to our customers instead of just another sales person “ selling ” seminar services or educational materials.

 

1) Communicate - Keep the door open at all times. Listen to the customer and make sure they listen to you. Write plenty of notes while they talk.

 

2) Ask Open-ended Questions - Probe. Find out what they want or need instead of guessing. Ask questions that do not allow them to answer with a simple yes or no. Make the client explain to you what they need.

 

3) Know Where to Find Answers - You won't always have the answer, so instead of sending them on a hunt for information, look into it yourself. You will learn something new in the process. Be a great resource.

 

4) Share Knowledge - As a consultant, you want to share what you know to gain their trust and respect. However, walk the fine line carefully so you are not taken advantage of. Since you are an expert in your field, can you charge for your consulting time?

Sometimes the payment is simply giving you the business. However, professional lecturers can decide to charge for consulting prior to conducting a seminar for a client. Offering consulting will enable a prospective client the opportunity to learn more about your abilities. This in turn will allow them to feel more comfortable hiring you to speak in front of their organization.

 

5) Be Available - If you are in the field without a pager or cell phone, it may be very frustrating to your clients. If you set an appointment, do your best to keep the appointment and be on time if not early.

 

6) Listen to What They Want, Sell Them What You Have - After listening to your clients or prospects, direct them to your best products or services fitting their needs. A great consultant avoids selling the customer more than what they want or need. That is, if they ever want to work with that customer again in the future. Avoid selling a 4-hr seminar when a 2-hr seminar is sufficient.

 

7) Budget - Find out if your client has a budget and work within the budget. What if there is no budget? A good consultant will help them build one conducive to their organization's needs. Lowering your price takes value away from your work; not only in your client's mind, but also in your mind. If your client falls short of funds, shorten your lecture or the amount of materials you provide.

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Why Write a Sales Letter for Each Product?

Judy Cullins (judy@bookcoaching.com)

 

People are buying products, especially books, on the net in exploding numbers, but most Author/Speaker Web sites miss out on this opportunity. They put up an attractive, creative Web site, but without the all-important first class, must-buy-now sales letter, sales will be minimal.

 

In your sales letter include these:

  1. Benefit-driven headline at the top and throughout
  2. List of top five benefits in bullets
  3. Background of audience's problem and resistances
  4. Powerful copy writing throughout
  5. Success story to dispel concerns or doubts
  6. More benefits and a few features
  7. Three-six testimonials from the "rich and famous"
  8. 100% money-back guarantee
  9. Expertise story behind the product
  10. What your product will not do.

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The Seven Habits of Highly Effective Speakers

Sandra Schrift (sandra@schrift.com)

 

Successful speakers do not necessarily do all the right things all the time. They often take risks and risk bombing. But all highly successful speakers take action, mostly daily, to move towards their goals with lots of course adjustments. Here are seven ways to be a highly effective speaker.

 

  1. Have a passion for your subject(s); be persistent in your quest to be a speaker of excellence; have the patience to succeed.

 

  1. Speak from the heart and always connect quickly with your audience.

 

  1. Prepare 24/7 you don't write speeches, you fin them everywhere in hotels, from family experiences, in the supermarkets and restaurants. Retrieve them and retell them.

 

  1. Speak to the ways people learn; auditory, visual and kinesthetic. Know your audience so that you can offer the right mix.

 

  1. Support your main points with stories most people delineate their thoughts visually. People learn best from your personal stories.

 

  1. Make it fun learning is directly proportional to the amount of fun your audience is having laughter is like internal jogging.

 

  1. Have a reverence for the work you do. It is a privilege to be on the platform. And with this comes an awesome responsibility to your audience. Live/speak from the inside out.

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Stop the "Send Me Information" Game

Ari Galper

(http://speakerservices.com/free/galper_a.html)

 

What do most of us do when a prospect calls with enthusiasm requesting information about our products or services? After an attempt to ask probing questions, we typically send the information, because we don't want to be perceived as uncooperative, deflating the enthusiasm of the call.

 

After we send the information, then what do we do? We chase down the client with phrases like "just calling to follow-up" or "what do you think about the information?" -- that's of course, if we don't get "blocked" by their voice mail.

 

The famous "send me information” request is where the cycle of frustration begins. We become forced to chase a prospect, triggering the negative image of a sales person (regardless if you are officially in sales or not).

 

The question is, if the prospect has our information, why do they need us? We assume they want to hear from us, so we begin the pursuit that creates sales pressure.

 

What could be the three hidden agendas behind your prospect's request for information?

 

1)   They need your information to shop some place else

 

2)   They don't want to talk to you any longer, so they politely ask you to send information

 

3)   They are genuinely interested in your product or service

 

So how do we discover our prospect's true agenda behind "send me information", while still generating a positive impression?

 

Here are some key phrases to better manage the "request for information" interaction:

 

"I'd be happy to send you information...please help me understand what your specific needs might be first, so I don't send general information that misses the mark" (This should generate deeper discussion so you can unravel key qualifying information -- i.e. budget, time frame, decision making process, next step etc.)

OR

"Sure, if you wouldn't mind sharing with me, are you in 'shopping' mode or are you serious about finding a solution to your issues? The reason I ask is that many people call for information without a serious intention to schedule a time to discuss their needs. Then we are forced to chase them down which can be uncomfortable for everyone. Does that make sense?" (This should quickly unravel the true agenda of the prospect giving you more control for your next step)

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Seven Tips for Creating Killer Icebreakers

Mack Dryden (http://speakerservices.com/fee/dryden_m.html)

 

I was speaking to an association of business forecasters, and a running joke/lament among them was that—since their predictions were only estimates—they were always wrong. In my opening remarks, I told them that I could relate: “I’m married.” The line brought the house down, of course, because it had never occurred to them to put the two ideas together.

 

1.    Finding a funny link between disparate ideas is one trick every humorist uses to get the Big Laugh. Here are six more to help you break the ice with the best of them:

 

2.    Put your antennae up and take note of what EVERYONE sees and hears. Major construction was underway at one hotel I worked. “Interesting system for wake-up calls they have here,” I said with mock annoyance. “They fire up the bulldozers at 6 a.m.”

 

3.    Ask around to see if anything odd or funny has happened. The previous night, the HR Director had made a complete fool of himself at a karaoke party. During the awards ceremony, I said, “The winners will receive this lovely trophy, and the losers will listen to Harvey Schmidt* sing ‘My Way’” (*name changed to protect my career).

 

4.    Double-check your information. Your beautifully-crafted line about Bob falling into the pool at the Christmas party will die a miserable death if the dipstick who told you about it didn’t tell you that only two people in the room even know Bob.

 

5.    Keep an eye out for The Gorilla on the Couch, i.e., that thing the meeting planner is vainly hoping no one notices. I followed columnist Robert Novak once, and the audience could hardly see him because he eluded his “key” light throughout his speech. I spoke to the lighting director, and after I’d been onstage a few minutes I asked for “some Robert Novak lighting.” The room was suddenly plunged into blackness except for a tiny spot 30 feet away from me, and the audience went into convulsions. I kept the laugh rolling by adding that Mr. Novak had apparently joined the Federal Witness Relocation Program.

 

6.    Study printed materials for esoteric lexicon. Until I worked for Anderson Windows, I didn’t know there was a general term for a building’s windows and doors. So I told them that until I studied up on their industry, I thought “fenestration” was the process of sterilizing people from Finland.

 

7.    Record what works, save the jewels and adjust them to fit the situation. I predict that one day an awards show audience is going to react deliriously when I tell them the losers have to listen to somebody sing “My Way.”

 

So with a little practice, you’ll instantly recognize a detail that’s just begging to be turned into a laugh. Then, when the set designer has used a long, oddly-shaped piece of fabric, you’ll just have to thank Cher for donating her Oscar outfit for the stage decorations.

 

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Articles:

 

Funny Works in the Workplace by Claire Berger

 

You spend ten to twelve hours a day in a dark room. Actually, it’s a series of rooms, designed in a maze-like fashion with very little fresh air. You follow a prescribed path from one room to another. You rarely stray from your familiar surroundings. Sound like a rat’s maze? You bet. But upon a second reading, consider how much this description may resemble your next business meeting floor plan. If you are sadly nodding at the similarities, read on my innovative planner. Your life is about to change for the better.

 

Post 9-11 paranoia and massive job layoffs have hardly laid the foundation for more joy in the workplace. But, a rapidly growing group of professionals called Humor Consultants know how to make things right. We are the experts hired by savvy meeting planners in an effort to rejuvenate the traditional business meeting or convention. Forward-thinking management knows that the time has never been better to recreate a sense of joy in the workplace. "If not now, then when?" says Betsy Kotin, a San Francisco executive with Two Worlds Management,. "No one can deny what has happened to our world in the past year but life must go on. People still need to show up for work and management must take the lead to help their employees find renewed passion for their profession."

 

Humor Consultants take the business of having fun very seriously. We are a unique collection of comic and corporate minds with a unified goal: making your place of business fun. Our training may include extensive experience in health care, psychology, human resources or stand-up comedy. A Humor Consultant is very much like any other kind of expert you would hire from the outside to fill an essential void. If you find your company short on staff, you hire a temp. If you find your company short on fun, you bring in a Humor Consultant to alter a work environment.

 

Many professionals still feel that having a sense of fun in the office diminishes their power. The opposite is true. Just ask any successful sales man or woman. They’ll tell you that a sense of humor is the most effective interpersonal tool they’ve got." We must stop discounting humor and begin using it as a serious business tool," says Judy Carter, a corporate comic and author of "The Comedy Bible." "I’m not suggesting that boasting about our bodily functions or telling dirty jokes at the water cooler will secure a spot in the executive tower" Carter reassures. " However, humor can be used effectively to put people at ease, to broach a difficult subject, or to make a statement stronger. "Corporate America must recognize our need—our right—to joke, to laugh, to express ourselves in a humorous fashion."

 

Customized humor at meetings and conventions has a measurable impact. It can ease tension, fuel creativity and boost morale. When participants are happy, there is a measurable increase in productivity and attendance. When the word spreads that professionals are actually having fun, you’ll see a marked increase in attendance and a decrease in sick days.

 

Medical research has shown that a good belly laugh uses every large muscle in your body. It makes your heart rate rise and increases the blood flow to your brain, which boosts the oxygen in your system. Three minutes of hearty laughter provides the same health benefit as three minutes on a rowing machine. What would you rather do? A study from the Mayo Clinic revealed that laughter can even temporarily increase the concentration of immuno globulin -A in your body which helps you immune system fight off cold and flu symptoms - the number #1 reason employees call in sick.

 

Meetings and conventions aren’t the only place to let loose and have fun. Creative employee tributes are an entertaining way to acknowledge a job well done. Charles Richards, Vice-President of Old Republic Title Company was

searching for a way to honor a long-time employee as he approached retirement. "Our boss, Dennis White deserved much more than a typical office send-off" said Richards "so I hired a Humor Consulting firm to create a customized tribute that was a living, breathing reminder of all the camaraderie and joy of our years working together with him. I had many phone calls the next morning, all raving about the tribute. Everyone felt it was the best retirement party they had ever attended."

 

Hiring a Humor Consultant is a win-win proposition for every manager. No one has ever complained about having too much fun on the job. When Paul Zeger, co-owner of Pacific Marketing, a California real estate company wanted to throw one big birthday party to fete all 25 employees at once, he hired a Humor Consultant to pull it all together. "The pressure was on to make it special. They made me look like a creative genius. They helped me with the concept and then made it happen in a humorous style beyond my wildest expectations." Zeger admits " This is something I could never have pulled of on my own. Months later, the entire company is still talking about all the fun they had, and what a great guy (me!) they work for."

 

I’ve yet to meet an individual who doesn’t want to have more fun. In my experience, I have observed that laughter equals longevity, in work and in life." My firm, FunnyWorks specializes in offbeat event planning. We’ve sent seemingly conservative teams of conventioneers down the Las Vegas strip in a frenzy to compete in a scavenger hunt, happily retrieving everything from hot tamales to disposable diapers. Nothing is more professionally gratifying than observing corporate big shots willing to shed their self conscious business demeanor and just get goofy.

 

Claire Berger has been a stand-up comedian for over twenty years and is the founder of FunnyWorks,Inc. (www.FunnyWorks.com) Her new book, "Funny Works! 52 Ways to Have More Fun @ Work"is published by Seven Locks Press.

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Three Distinctions of Public Speaking

Danish Ahmed, (danish@ordinarywords.com)

 

Why is it important to distinguish the categories of public speaking? At one

point or another, we'll find ourselves present in all three of these possible situations. If we've ever thought, "this is so boring," or "teach me something new," or "I don't feel like participating," then these distinctions are for us. How we effectively make use of these experiences comes down to realizing which experience we are truly in, and then using the advantages of that particular distinctive experience to enhance the experience. Here are the distinctions:

 

Lecturing Information. From teachers to professors to technical presenters, this type of public speaking involves researching and conveying information to a captive audience. Lecturing information is important for those who are hungry for knowledge and interested in growing their intelligence.

 

Inspiring Audiences. This type of public speaking can be associated to the traditional motivational speaker or the sales trainer. This kind of public speaking gets people to think different, or act different. Sometimes, there

isn't any new information presented at all. It's the new perspective or the new story that gets people at the edge of their seats. Here, it's all about action. What are you going to do today?

 

Transforming Communities. Historical heroes such as Martin Luther King Jr. and John F. Kennedy have contributed to transforming communities. They don't just get us to think different or act different. They get us to "be" different. They are the catalysts of ethical evolution. How is this happening today on a local scale? I believe communities are transformed when they become actively involved with a leader. So there isn't a "presentation," rather a "conversation." This is what Landmark Education does. This is what the Sterling Institute of Relationship does. And this is

what I attempt to do in my presentations. It's all about interactivity and getting into the "world" of our audiences.

 

Note that these three categories aren't distinguished to pigeon-hole any profession. In fact, quite the contrary. Think of Ministers for example. They have the choice to lecture biblical wisdom, inspire their congregation, or transform their religious community. Each choice has its respective advantages and disadvantages.

 

So, when we say to ourselves in the middle of a presentation, "When is this guy going to tell me something I don't know?" let's ask ourselves which category the presenter is in. If the presenter is attempting to inspire the audience, then they are doing their job. What we may want to consider is whether we are truly applying what we already claim we know in our lives.

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Meditation Ruined My Mind by Fred Miller
 

I used to be able to think - without thinking about it. Without noticing I was thinking. My mind was always entertaining me, keeping itself occupied by telling me stories. I didn’t even notice that they were the same stories over and over. The stories always centered on me so I was happy. I loved hearing stories about myself. I thought I was happy, then. I was busy, very busy. But my life and my mind were driving me absolutely, totally nuts. I hadn’t noticed, but the people around me did.

I needed a better way of living in the world. I wasn’t looking for a new religion, a new age, or how to get to Heaven. I just needed to calm down. Someone suggested a book on meditation. After reading 150 of the 300 pages, the book said I needed to sit quietly 45 minutes a day. Had I been capable of sitting quietly 45 minutes a day, I wouldn’t have needed the book. I didn’t know what to do. So, I stopped trying.

Then came a time in my life when every other woman I dated said, “You have to come to yoga class with me. You’ll love it!” I went with them, but I hated it! Sitting, breathing and slow stretching did nothing for me. And by then I was practicing Aikido. Small women throwing me 15 feet across the room-that I could concentrate on.

One day, by accident, I went to yet another yoga class where I did over an hour of standing poses. Trying to keep my balance on a hardwood floor with my feet in a puddle of my own sweat got my attention. Before long I could spend two hours doing an exhausting yoga series, but I still couldn’t sit quietly for 20 minutes. I decided to try for five. That was the beginning of meditation for me.

A teacher suggested I observe the chatter in my mind, the story telling and retelling. A lot of that thinking was negative thinking, “I wish I hadn’t said that...,” “I wonder what he meant by that?”

Then one day, trying to sit quietly during lunch, I realized that my mind thought it was me. That was when I realized there was something there, behind my mind. It was me; the real Me. I was listening to a familiar story in my head. I recognized the same story from breakfast. And, sadly, from last night at dinner, too. Silently, I yelled, SHUT UP! I don’t want to hear that story again. I went back to eating my lunch. The quiet didn’t last long, but from that sudden insight, I had learned an important lesson about how my mind worked. I realized that besides myself, I had been having conversations, even arguments, with people who weren’t even in the room.

Here’s a beginning practice for you to try if you, too, would like to calm down. It’s called “Three Deep Breaths,” and can be done in a matter of seconds.

Keep your eyes open, and don’t stop reading. Inhale. Exhale. Feels good, doesn’t it? Inhale again-a little deeper this time. Now slow down your exhale. Stretch it out. One more time-a long, slow inhale. Pay attention as your breath comes in. Don’t think about it; just watch your breath as it fills your lungs. Now the exhale-feel it, watch it.

Slowly, exhale completely.

So, there’s your answer. You now have a way to calm yourself down, even if you’re absolutely, totally nuts. In fact, this breath exercise will work for you anywhere, at any time. Try doing it 10 times in the next 24 hours-at work, on the phone, in the so-called express lane at the supermarket, in traffic, in an elevator, at a restaurant when your three-minute egg hasn’t arrived after 10 minutes. And don’t worry; no one will know what you’re doing. I still use it today. This and other relaxation techniques can lead to meditation, which can lead to a calming and quieting of the mind, with hopes of slipping between our thoughts and experiencing our true selves, our souls.

Thus, meditation ruined my mind, allowing me to find peace, quiet and a connection to my God.

 

Fred Miller has been teaching yoga and meditation in Los Angeles for 20 years, and is the author of How To Calm Down (www.howtocalmdown.com). His book is in bookstores now and he is happy to will answer questions from readers atfred@howtocalmdown.com

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Improve Self-Confidence and Competence With Mental Rehearsal by Lynn Joseph, Ph.D. (drjoseph@discoverydynamics.net)

 

Excerpted: The Job Loss Recovery Guide: A Proven Program to Get Back to Work˜Fast!, scheduled for publication in July 2003 by New Harbinger Publications.

 

Mental rehearsal of upcoming performances has burgeoned in popularity in a number of areas of life. Why? Because it works! Many actors and singers use it to build confidence and overcome stage fright, and amateur and professional sports enthusiasts alike rely on mental rehearsal and other imagery exercises to prepare for their sports events. If you‚re not mentally rehearsing upcoming speaking engagements, you may be missing a tool to significantly boost your own performance.

 

Mental rehearsal not only improves one‚s confidence and self-image, it also increases the perception of having control over a stressful situation. When we feel confident and in control, we are able to approach situations and problems with greater clarity and insight, making it possible to better manage our words, actions, and any uncomfortable emotions.

 

Visualizing a successful presentation will, as a result, prepare you to better handle any unexpected situation that arises when you do face a real audience. You‚ll appear as a polished, self-confident professional.

 

I use mental rehearsal to prepare for all my presentations. For instance, I recently spoke at the kickoff meeting of a national businesswomen‚s organization. Once I had prepared my presentation, I practiced it by using both oral rehearsal and mental rehearsal.

 

Beginning a week before the presentation, I imagined for just ten minutes a day all the details: from being introduced and walking to the front of the room, with a smile; to delivering an inspiring message and bonding with a receptive audience; to humbly accepting applause at the end with the audience standing for me (of course). When you do this yourself, invite into your scenario all the senses sight, sound, smell, taste, and touch for maximum effectiveness.

 

But I was in for a surprise. When I arrived at the country club location, the dinner meeting had been moved outside on the lawn, adjacent to the tennis courts. Registrations had far exceeded expectations, and there just wasn't room for everyone inside. By the time dinner ended and I was introduced, dusk was fast approaching and the tennis courts, lit. The audience faced the courts, located directly behind me. I couldn't imagine an arrangement more distracting for them, as well as for me.

 

Well prepared, however, I delivered my presentation as planned and also took advantage of several opportunities to add humorous comments: when an insect flew into my eye, and when the players shouted scores from the tennis courts. But the audience undoubtedly found it difficult to make a strong connection with me under those conditions. Had I not kept my composure and a positive attitude, the presentation could have ended in disaster. Needless to say, I didn't get the standing ovation I‚d visualized.

 

My point in sharing the story is that although I was unable to control external circumstances, I could control myself. Even after doing my best to mentally rehearse the event, it did not happen exactly as I imagined it. But since I had done the groundwork, I felt confident in my ability to deal effectively with the unexpected circumstances. Try it. I guarantee you‚ll love the results you get with a minimum of effort.

 

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