Ever had a personal or business relationship cool – and you don’t know why? You may have offended someone by your lack of proper etiquette or social grace, but you’ll never know what happened. Why? Because people are reluctant to admit they're offended by your words or behavior. "Our fast-changing times have left behind the etiquette that tells us how to act in social situations," says international business consultant and etiquette expert Grace Lee, whose fun, enlightening talks give you the savvy and social grace to handle any interaction with ease.

"We've forgotten the social graces," says Lee, "and if you don't make a positive first impression, you may not get the chance to make a second. How you impress others determines whether they'll hire you, give you investment capital, schedule a meeting − or a date," she points out. Her presentations give you the universal laws of etiquette and relationship you need to be confident in any social situation, whether at home or abroad. The result? Doors open, as those you meet respond positively and want to build lasting personal and professional relationships.

Lee coined the term "Age of Relationship" to highlight the growing importance of relationships to success in every area of our lives. "Everything we want depends on our ability to interact with others," she points out. Lee reveals how to reclaim the forgotten social graces that open the door to success. "They're the delivery system for the impression you want to make," she explains. "Without them, success can remain a mystery." Doing business internationally? Lee is an expert in East-West business and personal etiquette and has increased the bottom line for many corporations based in the U.S. and Asia. You'll leave her eye-opening talks knowing how to wow anyone with your grace, charm and authenticity.

Signature presentation:

The Age of Relationship: Creating a Positive Self-Image for Increased Profits
Take your business and personal relationships to the next level by creating a positive personal self-image that makes you proud to represent yourself and America. You'll master the basic social graces and learn etiquette do's and don'ts that lead to positive first impressions and lasting relationships. Whether you do business in the U.S. or abroad, you'll know how to conduct yourself with ease and grace. "We all represent America and want to put our best image forward," says Lee. You'll learn universal laws of etiquette that give you confidence in any situation.

Other presentations include:

Boost Your Service, Boost Your Business
Building better service and positive relationships with customers and colleagues is crucial to your bottom line, but are you taking the time to do it? Learn how to treat co-workers, employees and customers with patience and understanding and watch how they follow suit. This talk gives you the on-the-job etiquette you need to respond with grace to any situation. Better relationships on the job lead to strong team-building, increased company loyalty, and better customer service − all crucial to your bottom line. Open the door to these benefits with this informative talk and leave your competition in the dust.

How to Make a Great First Impression
You don't get a second chance to make a first impression, so how we impact people when we first meet is essential to success in any relationship. Have you noticed that when you look your best, act confident and are socially gracious, people treat you with warmth and respect? That's the power of first impressions. Don't risk making a negative first impression − it can end a relationship before it starts. This talk gives you the essentials you need to make a powerful, positive first impression every time.

Strong and Feminine
Can you be feminine and powerful? If you're tired of trying to act like a man in the business world, this frank, interactive talk will help you achieve success and power without giving up your femininity. From defining your image in the workplace and getting comfortable with your sexuality, to making power entrances and exits and speaking up to express your ideas, this talk covers it all.. Are bio-identical hormones an answer to maturing gracefully and holding on to your job? Come find out in this fun presentation full of things mother never told you.

Mastering East-West International Conduct
Bridge the U.S.-Asian cultural gap with perfect etiquette that makes foreign officials smile and say “yes.” You'll learn business practices and cultural protocol that help you cut through red tape with flawless etiquette and achieve your business goals on either side of the Pacific.  

Etiquette and Modeling for Children
One of the greatest gifts you can give your child is the confidence that comes from mastering social graces at an early age. This talk teaches children basic social skills such as how to act when meeting people, how to make an introduction, shake hands and behave in a restaurant. Through runway modeling, they learn how to carry themselves with grace and feel at ease with entrances and exits.

Mastering Forgotten Social Graces
If you skipped finishing school, here's your chance to learn what you missed. Develop the confidence that comes from looking and feeling your best and knowing the proper etiquette for any social situation. You'll learn the secrets of how to dress, style your hair, speak in public, tip, shake hands − the basics that many of us were never taught. This talk takes the guesswork out of how to act in any social situation. You'll leave knowing how to make a great first impression, act with confidence and set those around you at ease.

Grace Lee’s experience spans more than two decades in international business. Born in Japan and educated in Asia and the U.S., she's bilingual and equally at home in both cultures. An internationally recognized business and etiquette consultant for corporations such as 3M, Exxon, American Airlines, Takeda Pharmaceuticals, and the Hiroshima Chamber of Commerce, she's known for her expertise in forgotten social graces.

Lee has worked with American and Asian firms to set up profitable businesses on both sides of the ocean while always honoring the host country’s culture and traditions. Her successful international import-export company moved goods from Japan, India, Taiwan, and Singapore to markets throughout the U.S. Her efforts have generated millions of dollars in trade in pharmaceuticals, auto parts, sports equipment, clothing, food and gift items. Lee has served on Chambers of Commerce in the U.S., Japan, Australia, Denmark, France and China, gaining a wealth of practical knowledge from seasoned professionals around the world. She has given popular workshops in Japan, including “How to Market in the U.S.” and “Western Business Etiquette,” and she has helped American companies set up successful operations in Japan and manufacturing in Asia.  

Inquire about fees outside the area